NHS 111 makes it easier for you to access local NHS HEALTHCARE SERVICES. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. You can also dial 111 when the surgery is closed
If you need to be seen urgently tell the receptionist the outline of your problem so you can be fitted in appropriately
Arriving on Time
Late arrivals may be asked to rebook appointment or may have a considerable wait this will be at doctors discretion.
Cancelling an Appointment
Please let us know as soon as possible if you cannot keep your appointment, wasted appointments mean a longer wait for others.
Patients whose illness prevents them from visiting the surgery can be visited in their own homes. Requests for a home visit should be made between 8:00am and 10:00am. Please be ready to give the receptionist your name, address, telephone number, age and brief details of what is wrong. Please remember that the doctor can see several people in the surgery in the time it takes to do a home visit with the added benefit of instruments for investigation at hand.
Your local Pharmacist may be able to help
DO NOT VISIT YOUR PHARMACIST IF YOU HAVE CPORONAVIRUS SYMPTOMS
Everyone can go to their pharmacist for advice or to buy a medicine for a minor illness or ailment. The minor ailment scheme is an NHS service for anyone who does not pay prescription charges, including children under 16. After you speak to the pharmacist, they may be able to give you medicines free of charge or without you needing an appointment with your doctor.
There are 72 pharmacies in Hull where you can use the minor ailment scheme, you do not need an appointment and you can attend at a time which suits you.
To be eligible to use the scheme you must be registered with a Hull GP and go to a Hull pharmacy that is in the scheme. You must also not pay for your prescriptions. You will need to show you are eligible to take part in the scheme.
If you are not eligible to access medicines through this scheme, you can still ask for free advice and guidance from your pharmacist.
Click here to see which pharmacies run the scheme.
The pharmacist will ask you some questions about your symptoms, any medication you are currently taking and any allergies to medicine you may have. They will then give you advice on how to best manage your symptoms and will be able to give you medicine, if you need it, and advice on how and when to take this.
Just like when visiting your doctor, all information you give is confidential and any medication you are given is only to be used by yourself and taken as directed.
Allergic / Contact dermatitis
Conjunctivitis – allergic and bacterial
Coughs and colds / flu / high temperature / post vaccine fever prophylaxis
Cystitis in adult females
Eczema and dry or itchy skin
Gingivostomatitis (mouth or gum swelling)
Hay fever / allergic rhinitis
Indigestion / heartburn / nausea /tummy upset / vomiting
Insect bites and stings
Pain – dental, period, back, head, ear and soft tissue
Thrush – oral and vaginal
Warts and verrucae
ON LINE ACCESS
If you are registered as a patient, you may request access to on-line services, enabling you to book appointments and access other on-line services. Once you have a Username and Password, simply click the Systmonline link below to transfer to the online portal.
How to Make an Appointment
Appointments can be made either by calling personally, telephoning the surgery or by booking on-line. For routine appointments please call the receptionist as far in advance as possible to enable us to offer you an appointment of your choice
IF YOU HAVE CORONAVIRUS SYMPTOMS PLEASE DO NOT ATTEND AT THE SURGERY.
To check symptoms and for advice on what to do, please click above.